Involves finding and understanding the issue or malfunction of a device or application leading to a resolve of the issue.

Printer Setup and troubleshooting. Also includes setting up the scanner if printer/scanner combo.

Involves deducing issues with the device and replacing components applicable with the repair process. Parts must be purchased before repair can begin.

System image backup of your computer. This type of backup takes a snapshot of your system files. Protects your devices data in the event of a hard drive failure.(Must Provide the storage media)

Home network setups, routers, Wi-fi coverage, network optimizations etc.