Reed's Service Desk

Service Updates

Latest changes and added services

Website Support

Added Website Support

I've added website support to the list of services I offer. Here you can request to have me help you setup a website for your business. This service does not include building your website only getting it setup and secured to be used for the general public.

Need help now?

Tell me what you need and I’ll take it from there.

Create a Ticket

Reed's Service Desk

Reliable IT help for homes and small businesses.

I provide dependable technology support for people who need quick, practical help without the hassle of waiting on a big company. Whether it is a slow laptop, a home network issue, a printer problem, or a desktop that will not cooperate, I am here to help.

This service is built for busy professionals, families, and small businesses that want trustworthy support on their schedule. I currently work full time in a call center, and I use weekends to help local clients with tech problems, setup, troubleshooting, and device support.

My goal is to make technology easier to use, reduce frustration, and provide affordable, hands-on support when it is needed most.

Contact Information

Email: drv@vancetech.tech

Weekend Availability - Saturday, Sunday
Home & Office Support
IT Help & Setup

Service Pricing

Starting prices for common support requests

Device Troubleshooting

$40.00

Involves finding and understanding the issue or malfunction of a device or application leading to a resolve of the issue.

Printer Help

$40.00

Printer Setup and troubleshooting. Also includes setting up the scanner if printer/scanner combo.

Network Help

$55.00

Home network setups, routers, Wi-fi coverage, network optimizations etc.

Computer Repair

$60.00

Involves deducing issues with the device and replacing components applicable with the repair process. Parts must be purchased before repair can begin.

Website Support

$150.00

Involves setting up and configuring your website on your chosen hosting platform. This includes deploying website files, configuring domain and DNS settings, verifying website accessibility, enabling HTTPS encryption, and implementing essential security measures to help protect your website against unauthorized access.

Ticket Status Guide

Our ticketing system has three states.

Open

New request

Your ticket has been received and is waiting to be reviewed.

Pending

In progress

Additional information or follow-up is needed before the issue can be resolved.

Closed

Resolved

The work is complete and the ticket has been closed.